beHqueue
Product information
Virtual queue management platform. Management system for admissions, shifts and waits for patients who go to health centers by appointment, through a mobile application.
Features
App with personalized information on appointments, shift orders, alerts, voucher requests, Hospital information.
Appointment management: Confirmation, cancellation, turn assignment, turn notice.
Spontaneous appointment for emergencies and departments without an agenda (pharmacy or radiology).
Issuance of the visit receipt.
Service evaluation.
Integrated with most HIS.
Detection of patient positioning by spontaneous appointment request and by appointment confirmation.
Calculation and management of the capacity of the centre.
Benefits
Focused on the patient and improving their experience.
Allows close and personalized communication.
Minimizes hardware devices, and therefore investment and maintenance costs.
Reduces the number of people in waiting rooms, allows guided inside the centre.
Improves the perception of service quality.
For spontaneous citation it allows to anticipate the planned workload.
Directed to
Patients who arrive at a centre to be cared for and the staff of the reception or admissions services. Applies to hospitals, clinics, primary care centres, outpatient care.
